Privacy Policy
Allo Taxi Didcot Policies & Guidelines
1. Booking & Confirmation
- All bookings must be made through the Allo Taxi Didcot office — drivers are not permitted to accept direct bookings.
- You can contact us via:
- Phone: 01235 603055
- WhatsApp: 01235 603055
- Email: bookings@allotaxididcot.com
- Website: www.allotaxididcot.com
- Once booked, you will receive a confirmation message from the office with your journey details.
2. Cancellation Policy
- Cancellations made at least 12 hours before pickup are free of charge.
- Cancellations within 12 hours may incur a 50% charge.
- No-shows are charged 100% of the fare.
3. Flight Monitoring & Delays
- We monitor flight arrivals to adjust pickup times.
- Drivers arrive according to real-time flight updates.
- 45 minutes free waiting time after landing.
4. Waiting Time (Non-Airport Trips)
- 15 minutes free waiting time.
- After that, waiting charges apply.
5. Payment Terms
- Payments accepted in cash, card, or digital methods.
- Fares include all standard service charges.
- No advance deposit required for pre-bookings.
6. Safety & Conduct
- All drivers are licensed, insured, and DBS-checked.
- Seatbelts must be worn at all times.
- Abusive or unsafe behavior may result in service refusal.
7. Lost Property
- Items left in vehicles are stored for 7 days.
- After 7 days, items may be handed to police.
- Delivery charges may apply for returning items.
8. Service Limitations
- Service may be refused for abusive behavior or non-payment.